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Booking & Travel Enquiries

Enquiries are best submitted here so we have a record of your request. Our service co-ordinator will arrange for a travel consultant or domestic reservations team member to call. Please allow up to 24 hours. If you'd simple prefer to phone, please call our Freecall number 1800 669 579.

Service Update 12/04/2021: Domestic booking enquiries (Australian resorts and hotels): Up to 40% savings are being achieved right now for travel within Australia and up to 50% off specially-negotiated resort packages. We're looking forward to hearing from you. Travel enquiries (International, cruises, other): Travel is being arranged for members to places like USA, Canada, Spain, UK and Europe with 20 to 40% discounts being achieved off retail prices using Getaway Cash travel credits.

Promotional Package Booking Enquiry

Use this form to make a booking or general enquiry in regard to a special promotional package advertised on a deal site such as Groupon or Our Deal. Your enquiry goes immediately to our service co-ordinator who will arrange for a reservations consultant to call. If your enquiry is urgent or you'd simple prefer to phone, please call 1800 636 236.

Start by clicking/tapping the "Booking Enquiry" tab if not already selected. Enter your name and email address then select the "Deal Site (Promoter)" from the drop down list. A list of active promotions will then appear in the "Select Package" list. Click the name of the promotion and continue with the rest of the form.

Members of Australian Escapes Holiday & Travel Club receive a further 15% discount off accommodation-only deals and a further 10% off travel deals advertised on deal sites.

Contact Details
Address 86 Brookes Street, Fortitude Valley, Queensland Australia 4006
Business Hours Monday to Friday 9.30am to 6.30pm (Queensland time)
Reservations & Member Services 1800 669 579

Free from Australian land-lines and mobiles.

Administration +61 (0)7 3040 6697

Membership and booking administration.

Fax +61 (0)7 3319 6342
Administration Email
Emergency Contact (Existing reservations) Please refer to travel documents or the bottom of your booking confirmation for the emergency contact (mobile) number.

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