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Let us do the hard work for you. We'll plan your holiday and submit a Travel Plan and member pricing for your approval. When you're 100% happy we handle everything for you saving you time and money.
Membership includes our assurance that you will receive substantial value. That's why we offer a 15% price/value-beat guarantee. It's also why we guarantee a minimum 300% return on your membership investment.
Make sure you are so happy with our service, your holiday and the value received that you are willing to give us a 5-star review on Product Review and Google.
Book with Trip-a-Deal, Holiday Max, Discover Australia, Flight Centre, Helloworld, MTA or any other travel agency and you pay "full retail". That means around 15% to 40% more. As a member you get to keep that money in your pocket and you get to travel more often.
If you have a competitor quote (PDF or Word doc), simply upload it via the Competitor Price Beater page. Or you can email it to your company contact, or to admin@australianescapes.com.au. Enter your name as the email subject line.
We guarantee to beat any competitor accommodation-only quote or travel package price and/or value by a minimum of 15%. Conditions.
We guarantee to beat any competitor accommodation-only quote or travel package price or value by a minimum of 15% ("price-beat") on the following conditions:
Note: By requesting a price-beat you are under no obligation to place a booking with us or proceed with the final travel package as the case may be. A non-refundable deposit is required in the case of a tour/travel package price-beat (see below).
The following terms and conditions apply to travel plans and accommodation quotes requested from and supplied by Travel Directions Pty. Ltd. trading as Global Escapes Travel, Australian Escapes Holiday & Travel Club (Australian Escapes) and Kiwi Escapes (the company) and are subject to change without notice. These conditions are to be read in conjunction with our standard booking conditions and conditions applicable to Australian Escapes Holiday & Travel Club membership as defined in website FAQs.
There are two main scenarios:
(1) You request a price-beat on a specific property. Our objective is to provide at least 15% more total value or a price that is 15% lower than a competitor quote supplied to us for the same accommodation property, on the same conditions and with the same inclusions, provided we have access to be able to book the accommodation through our normal supplier channels.
If we do not have access to member rates that property we will offer an alternative that is of the same or higher standard, as per our hotel rating system and that meets the stated requirements, subject to availability, and subject to the following:
(2) We propose a property with member pricing: If the "you pay" price we submit is already discounted using GCash travel credits and the lowest available price at the time it was submitted, it does not qualify. Otherwise our objective is to provide at least 15% more total value or a price that is 15% lower than a competitor quote supplied to us for the same accommodation property, on the same conditions and with the same inclusions.
A price-beat will be deemed successful and this guarantee is therefore met when the applicable objective is achieved.
Inclusions in travel and tour packages assembled by competitor travel agents, tour companies, wholesalers, online travel promoters will all be different in some way. Packages will typically vary by inclusions, validity, suppliers, component type, standard, terms and conditions, travel date, etc ("package components").
Our objective in this type of price-beat situation is to assemble a package containing similar and/or higher value package components to that which you present to us. We guarantee to offer at least 15% more total value (through added value) or a price that is 15% lower than the competitor quote ("successful price-beat") subject to the following:
A price-beat will be deemed successful and this guarantee is therefore met when the above objective is achieved.
The price-beat must be requested before you place a booking with any other travel agent, online booking agent or property direct in relation to the subject accommodation or package.
A price-beat may be requested by providing clear, written evidence of the competitor quote as well as your requirements to an employee of the company who performs a reservations or travel consultant role ("company contact") as follows:
A competitor quote presented under this guarantee must be genuine (not contrived) and must be a final, fixed price, backed by verifiable evidence. A competitor quote that we determine is not genuine or final is excluded. The requested date range(s) for travel/tour commencement as well as for individual package components must be realistic and flexible.
This condition applies to travel/tour packages only. We require up to $900 deposit per person (amount depending on package complexity) as a guarantee that you will proceed with the travel plan after we are successful with the price/value beat. This requirement exists because of the amount of travel consultant time required to price according to a competitor quote.
Your Australian Escapes Holiday & Travel Club membership must be Gold level or above and active and paid up at the time of requesting the price beat.
Accommodation "price-beats" are quite straight forward. We guarantee to provide at least 15% more total value or a price that is 15% lower than the competitor quote for the same accommodation property provided we have access to be able to book the accommodation through our normal supplier channels. If we do not have access to that property we will offer an alternative that is of the same or higher quality and that meets the stated requirements, subject to availability.
Send us the competitor quote and we will break it down for you, then rebuild it into a package we can supply that offers a lower price and/or better overall value. It must be a formal quotation from a travel agent, not an advertisement or website page. A quote assembled by you through your own efforts does not qualify as it does not factor in travel agency services.
Inclusions in travel and tour packages assembled by travel agents, tour companies, wholesalers, online travel promoters will all be different in some way. Packages will vary by inclusions, validity, suppliers, component type, standard, terms and conditions etc. We will have access to most suppliers and types of inclusions as well as alternatives.
Our objective in a price-beat situation is to assemble a package containing similar and/or higher standard package components to that which you present to us. We guarantee to offer at least 15% more total value and/or a price that is 15% lower than the competitor quote. Conditions apply. Read more
Our guarantee of value is that we will save you at least three times your membership investment in genuine discounts measured as travel credits used. This is called the "Value Guarantee Level" of travel credits usage. Bonus travel credits are in addition.
If you don't use the membership or you don't use at least the Value Guarantee Level for savings during your membership then we will renew your membership, and roll-over 100% of your credits balance, for up to another 2 years for free. If your membership was a free conversion to a GCash Membership then no Value Guarantee applies.