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Quick Introduction

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  • Quick Guide
  • Thank you for visiting Australian Escapes Holiday & Travel Club...

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    A Quick Guide

    Guide

    When you join our travel club you'll receive "Getaway Cash" travel credits (also called GCash travel credits). These credits give you access to travel industry wholesale pricing on a standard package or one we customize for you. You also get expert travel agent assistance to help plan your holidays. That includes sourcing the best value tours, cruises, flights and accommodation.

    Read full member introduction | I have a booking enquiry

    Member feedback

    The standout point is how we made members' holidays highly enjoyable and trouble-free. Plus they acknowledge receiving exceptional value.

    Getaway Cash travel credits = member savings

    Getaway Cash travel credits reduce the price of your trip from full retail to industry wholesale. It can also represent significant additional values such as our professional travel services. Our time and expertise to source the best value, highest quality, travel options for you are paid with travel credits. GCash can also represent the value of the many services and inclusions we provide above and beyond the travel package itself.

    Getaway Cash

    • Brings the price of most holidays down to industry wholesale.
    • Gives you access to professional services without the big fees charged by traditional travel agencies.
    • Each GCash travel credit is worth $1 dollar of discount or other value delivered.
    • Tour and travel savings off typical retail value can be as high as 40%.
    • You receive a guaranteed minimum 15% price/value advantage.

    World-wide Savings Guarantee

    Saving Guarantee

    Bring us a competitor quote and let us go to work for you.

    We guarantee to beat any competitor accommodation-only quote or travel package price and/or value by a minimum of 15%. Conditions.

    Upload Competitor Quote

    Saving Guarantee

    World-wide savings Guarantee

    We guarantee to beat any competitor accommodation-only quote or travel package price or value by a minimum of 15% ("price-beat") on the following conditions:

    Note: By requesting a price-beat you are under no obligation to place a booking with us or proceed with the final travel package as the case may be. A non-refundable deposit is required in the case of a tour/travel package price-beat (see below).

    Terms & Conditions

    The following terms and conditions apply to travel plans and accommodation quotes requested from and supplied by Travel Directions Pty. Ltd. trading as Global Escapes Travel, Australian Escapes Holiday & Travel Club (Australian Escapes) and Kiwi Escapes (the company) and are subject to change without notice. These conditions are to be read in conjunction with our standard booking conditions and conditions applicable to Australian Escapes Holiday & Travel Club membership as defined in website FAQs.

    1. ACCOMMODATION-ONLY

    There are two main scenarios:

    (1) You request a price-beat on a specific property. Our objective is to provide at least 15% more total value or a price that is 15% lower than a competitor quote supplied to us for the same accommodation property, on the same conditions and with the same inclusions, provided we have access to be able to book the accommodation through our normal supplier channels.

    If we do not have access to member rates that property we will offer an alternative that is of the same or higher standard, as per our hotel rating system and that meets the stated requirements, subject to availability, and subject to the following:

    1. Any price supplied is an estimate only and is subject to our standard booking conditions.
    2. The price beat and inclusion details will be confirmed in a travel plan.

    (2) We propose a property with member pricing: If the "you pay" price we submit is already discounted using GCash travel credits and the lowest available price at the time it was submitted, it does not qualify. Otherwise our objective is to provide at least 15% more total value or a price that is 15% lower than a competitor quote supplied to us for the same accommodation property, on the same conditions and with the same inclusions.

    A price-beat will be deemed successful and this guarantee is therefore met when the applicable objective is achieved.

    2. TRAVEL & TOUR PACKAGES

    Inclusions in travel and tour packages assembled by competitor travel agents, tour companies, wholesalers, online travel promoters will all be different in some way. Packages will typically vary by inclusions, validity, suppliers, component type, standard, terms and conditions, travel date, etc ("package components").

    Our objective in this type of price-beat situation is to assemble a package containing similar and/or higher value package components to that which you present to us. We guarantee to offer at least 15% more total value (through added value) or a price that is 15% lower than the competitor quote ("successful price-beat") subject to the following:

    1. Any package components that are exclusive to specific suppliers to which we do not have access will not be included.
    2. Alternative supplier products of a substantially similar type and standard may be included.
    3. Accommodation may be in a different but similar location.
    4. The price-beat may be based on alternative travel and departure dates.
    5. This guarantee does not apply to flight-only or cruise-only bookings. The booking type must qualify for Getaway Cash travel credits usage (refer to website FAQs).
    6. Added value may include travel services supplied by the company.
    7. Added value may be treated as a price deduction for the purposes of the price-beat.
    8. Any price supplied is an estimate only.
    9. The price beat and inclusion details will be confirmed in a travel plan.

    A price-beat will be deemed successful and this guarantee is therefore met when the above objective is achieved.

    3. GENERAL CONDITIONS

    The price-beat must be requested before you place a booking with any other travel agent, online booking agent or property direct in relation to the subject accommodation or package.

    A price-beat may be requested by providing clear, written evidence of the competitor quote as well as your requirements to an employee of the company who performs a reservations or travel consultant role ("company contact") as follows:

    1. Evidence regarding an accommodation-only price-beat may be supplied by phone or email stating the name of the property and room type, where you saw the price (on what website, in what publication etc.)
    2. Evidence regarding a tour or travel package must be provided to us in the form of a written quotation by the competitor travel agent, sent/forwarded via email to your company contact, or to admin@australianescapes.com.au. Enter your name as the email subject line. Alternatively, upload the quote (PDF or Word doc) via the Competitor Price Beater page. It must be a formal quotation, not an advertisement or website page.
    3. Your exact booking requirements including travel/booking date range(s), number and age of travellers and special requirements if any.
    4. The price-beat request and any subsequent travel plan and/or booking is subject to our standard booking conditions.

    A competitor quote presented under this guarantee must be genuine (not contrived) and must be a final, fixed price, backed by verifiable evidence. A competitor quote that we determine is not genuine or final is excluded. The requested date range(s) for travel/tour commencement as well as for individual package components must be realistic and flexible.

    5. TRAVEL/TOUR PACKAGE DEPOSIT GUARANTEE

    This condition applies to travel/tour packages only. We require up to $900 deposit per person (amount depending on package complexity) as a guarantee that you will proceed with the travel plan after we are successful with the price/value beat. This requirement exists because of the amount of travel consultant time required to price according to a competitor quote.

    1. The deposit amount will be deducted from the price if you proceed.
    2. The deposit amount will be refunded in the event that the proposed travel dates are not within the requested date range(s).
    3. Subject to 5.2, if you do not proceed, the deposit amount will be forfeited.

    5. MEMBERSHIP TO BE CURRENT

    Your Australian Escapes Holiday & Travel Club membership must be Gold level or above and active and paid up at the time of requesting the price beat.

    We're 100% flexible: Standard package or customized

    At least 90% of all trips we book for members that start as a standard package are customized in some way. About 50% of all trips are fully customized.

    You can start with an existing package then tell us what you would like to add or change. Or you can outline a special trip you have in mind and we'll plan it and price it for you using member benefits. We're 100% flexible.

    AE flight vouchers

    Get extra holiday savings with Australian Escapes Free Flights vouchers. Included in our Gold membership plan and above. Valid for use on most of our travel packages.

    FFV

    • Each voucher is worth $100.
    • They reduce the price of flights for selected packages.
    • On some domestic travel you can get 100% free flights.

    Savings plus top professional service

    Many people think "Why use a travel agent when I can book everything myself?" Most do it in the belief that they are saving money. Simple bookings, maybe. Larger trips are another story. We take on the job for you AND save you money.

    Service

    Here's what we'll do for you, all without any obligation to book with us:

    • Customize a travel plan for you that will delight you.
    • Save you money off what you can book elsewhere.
    • Save you time, money, headaches and frustration.
    • Take the worry out of travel for you by professionally handling the details.
    • Go to work for you to find you the lowest prices for your travel plans.
    • Provide you with access to a wider range of travel suppliers.
    • Give you the benefit of our destination and supplier knowledge.

    Submit a booking enquiry today and we'll go to work for you.